Our 30-Day Money-Back Guarantee
We want you to feel confident about your purchase of a home warranty from HWA. That's why we offer a 30-day money-back guarantee on all our home warranty plans. The terms of cancelling your contract are a little different, depending on whether you buy your home warranty as part of a real estate transaction, or if you're buying a plan to protect the home you're already in.
If You Get Your Home Warranty as Part of a Home Purchase
If you're covered by one of our real estate plans, purchased as part of a real estate transaction, these are the terms of our money-back guarantee:
You may cancel this Contract at any time. If You cancel this Contract within the first 30 days of the Coverage Period and no claims have been made, You are entitled to a full refund of the cost of this Contract. If You cancel this Contract within the first 30 days of the Coverage Period and a claim has been made or if this Contract is cancelled after 30 days from the Coverage Period Start Date, You will be entitled to a pro rata refund of the Contract Fee You paid for the unexpired term, less any actual Service costs incurred by Us and an administrative fee of the lesser of $30 or 10% of the Contract Fee. If Listing Coverage is cancelled after service has been performed, and the Contract Fee has not yet been paid, You will be responsible for purchase of the Contract, or reimbursement to Us of Services incurred, whichever is less.
If You Purchase a Home Warranty to Protect the Home You're Already In
If you aren't buying or selling a home, our Premier and Premier Plus plans are perfect for protecting the home you're already in. They also offer a 30-day money-back guarantee under the following terms:
You may cancel this Contract at any time. If this Contract is cancelled within the first 30 days from the Contract Start Date and you have not made a claim, You are entitled to a full refund of the cost of this Contract. If You cancel this Contract within the first 30 days from the Contract Start Date and a claim has been made or if this Contract is cancelled after 30 days from the Contract Start Date, You will be entitled to a pro rata refund of the total purchase price paid for the unexpired term, less any actual Service costs incurred by Us and an administrative fee of the lesser of $30 or 10% of the total purchase price.
Ready to Shop for a Plan?
Whether you're protecting a new home or the place you've called home for years, HWA has a plan for you! We offer lots of options to tailor your coverage so you can get the perfect fit for your needs. Just choose one of the options on the right to get started.
Buying or Selling a Home
Get a plan to protect a home you're buying or selling. Sellers coverage is free!
View Real Estate Plans